Portsmouth, VA
(757) 250-2677

Plumbing

Water Heater Repair and Replacement Services in Portsmouth VA

Repairs, replacements and new installs for tank, tankless and electric water heaters, from the family shop on Turnpike Road that also stocks the tanks.

Chapter 01

How to tell a water heater is on its way out

A water heater usually sends up warning signs before it fails outright. Water that runs lukewarm one day and scalding the next, a rumble or popping sound from the tank, rust or corrosion on the fittings, or water pooling around the base are all reasons to have someone look at it before a morning without hot water. Most tanks are built to last around 11 years, so age on its own is a factor too.

If a unit is past that mark and needs a repair more often than it used to, replacing it usually costs less over time than patching it again.

The wooden parts counter at Ellsworth Plumbing & Heating's Turnpike Road shop, backed by a pegboard of plumbing parts, where hot water tanks are kept in stock.

The wooden parts counter at Ellsworth Plumbing & Heating's Turnpike Road shop, backed by a pegboard of plumbing parts, where hot water tanks are kept in stock.

Repair, or replace: how we decide

The decision comes down to the tank's age and condition, not a script. A younger unit with a failed thermocouple or a bad heating element is usually worth repairing. A tank in its second decade with rust working through the shell is not, and we will say so plainly.

When replacement is the right call, we install tank, tankless and electric water heaters. Our counter on Turnpike Road keeps hot water tanks in stock, so a like-for-like swap often does not have to wait on a special order the way it would with some other shops. Rheem is one of the brands we carry.

Chapter 03

What is covered after the install

Every new water heater installation comes with a 1-year warranty, and other warranties are available on top of that if you want the extra coverage. We aim for service within 1-2 business days and can usually give you an estimate as soon as the next day.

If you are just trying to figure out how much life is left in the one you have, call (757) 250-2677 and we can talk through what you are seeing before you decide anything.

Tank, tankless and electric installs come with a 1-year warranty, and we aim to have someone out within 1-2 business days.

Signs it is time to call

  • Inconsistent water temperature
  • Strange noises from the unit
  • Visible rust or corrosion
  • Water leaks around the heater
  • Age of the water heater (10+ years)
  • Frequent need for repairs

What the job covers

  • Tankless water heater installation
  • Electric water heater installation
  • Water heater repairs/replacement

Every new installation carries a 1-year warranty, and we aim for service within 1-2 business days. Read more about the shop on our about page, or check our FAQs for other common questions.