FAQs
Questions we hear at the counter
Some of these come up on the phone, some come up over the counter at 3605 Turnpike Rd. Here are the ones Ellsworth Plumbing & Heating gets asked most by homeowners in Portsmouth and Hampton Roads. If your question is not down here, call (757) 250-2677 and someone at the shop can walk through it with you.
Approximately 11 years. If yours is past 10 and showing rust, leaks or uneven temperature, call (757) 250-2677 and we can tell you whether repair still makes sense.
Ellsworth Plumbing & Heating recommends that your HVAC system be serviced annually.
Debris and mineral build-up, or physical damage to the water lines. Either one is worth a look before it gets worse.
We aim for service within 1-2 business days, and estimates as soon as the next day. We work Monday to Friday, 8 AM to 5 PM, with no weekend or 24-hour on-call service.
Yes. Walk-in appointments are available at 3605 Turnpike Rd, Portsmouth, and the counter stocks plumbing supplies, hot water tanks, toilets and faucets, including parts other shops treat as special order.
Every new installation comes with a 1-year warranty, and other warranties are available. Ask about them when you call.